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What should I do if a supplier doesn't respond or delays the order?

In case a supplier delays your order or remains non-responsive to your order after a mutually agreed timeframe, you can report the same directly from your dashboard. VyaparBharat’s support team will come into the picture to mediate and sort out the issue. Ensure that you maintain a record of your conversation, payment receipts, and mutually agreed timelines. We give high preference to trusted transactions, and repeated complaints about a supplier will get the supplier blacklisted or account suspended. We consider the concerns of the buyers and are always available to assist in promoting fair trade practices. With the aim to create a reliable and efficient marketplace for all users,